Purpose
The purpose of this Code of Conduct is to establish expectations for professional behavior and ethical standards for all employees, supervisors, managers, and representatives of Tato's Roofing LLC.
Professionalism
Employees are expected to conduct themselves professionally at all times while representing the Company.
Employees shall:
- Treat customers, coworkers, vendors, and the public with respect.
- Maintain a positive and professional attitude.
- Act honestly and ethically in all business dealings.
- Follow all company policies and procedures.
Customer Service
Employees are expected to provide exceptional customer service by:
- Communicating respectfully and professionally.
- Addressing customer concerns promptly.
- Protecting customer property and privacy.
- Representing the Company in a positive manner.
Honesty and Integrity
Employees must:
- Accurately report time worked.
- Truthfully complete company documents.
- Protect company assets and resources.
- Avoid fraudulent, dishonest, or deceptive conduct.
Respectful Workplace
Employees shall not engage in:
- Harassment
- Bullying
- Intimidation
- Threatening behavior
- Discrimination
- Retaliation
Social Media and Public Representation
Employees may not:
- Disclose confidential company information.
- Post customer information or photos without authorization.
- Make false or misleading statements regarding the Company.
- Represent themselves as speaking on behalf of the Company without authorization.
Compliance with Laws
Employees must comply with all federal, state, local, OSHA, and company regulations.
Violations
Violations of this Code of Conduct may result in disciplinary action up to and including termination of employment.
**Workplace Policy**
Purpose
Tato's Roofing LLC is committed to maintaining a safe, productive, respectful, and professional work environment.
Attendance and Punctuality
Employees are expected to:
- Report to work on time.
- Notify their supervisor as soon as possible if they will be absent or late.
- Accurately clock in and out for all shifts and breaks.
Workplace Behavior
Employees shall:
- Work cooperatively with coworkers and management.
- Maintain a professional attitude.
- Follow instructions from supervisors.
- Avoid disruptive behavior that interferes with business operations.
Drug-Free Workplace
The possession, use, sale, distribution, or impairment from illegal drugs or alcohol during work hours or on company property is strictly prohibited.
Violence-Free Workplace
Threats, intimidation, fighting, harassment, or acts of violence will not be tolerated.
Company Property
Employees are responsible for protecting company property, including:
- Vehicles
- Tools
- Equipment
- Uniforms
- Technology devices
- Company documents
Employees must immediately report lost, stolen, or damaged property.
Cell Phone Usage
Personal cell phone use must be limited to breaks and emergencies unless required for work-related duties.
Confidential Information
Employees must protect all confidential company, customer, and employee information.
Workplace Safety
Employees must:
- Follow all OSHA and company safety requirements.
- Wear required PPE.
- Report unsafe conditions immediately.
- Participate in required safety training.
Equal Employment Opportunity
Tato's Roofing LLC provides equal employment opportunities and prohibits discrimination based on any legally protected characteristic.
Disciplinary Action
Failure to comply with workplace policies may result in corrective action, including verbal warnings, written warnings, suspension, or termination.
Policy Acknowledgment
Employees are required to acknowledge receipt of this Workplace Policy and agree to comply with its provisions as a condition of employment.